The secondary HA partner (named Lead) for the security appliances that service the Peak 10 data center in Kentucky was acting sporadically when the primary (named Tenor) crashed due to a overload condition.
To resolve the issue, we rebooted Lead and force started the virtual server that lives on the firewalls from Tenor on the box level. This was accomplished using the NG Firewall Console accessing the box from HQ at both the local and public IP for the firewall as the outage caused the VPN tunnel to HQ to act sporadically. Barracuda network support was engaged for assistance and guided the troubleshooting to the virtual server being offline as a first step. If that is down the system will not work properly. After getting everything online, we shut down Lead because or it’s sporadic nature. The datacenter is running on a single firewall at this time.