All Systems Operational
CCMS/SMS Operational
90 days ago
99.9 % uptime
Today
PGA.org ? Operational
90 days ago
99.79 % uptime
Today
PGA.org Job Board Operational
90 days ago
100.0 % uptime
Today
Member Email (@PGA.com) ? Operational
90 days ago
99.73 % uptime
Today
PGA.org BETA Operational
90 days ago
100.0 % uptime
Today
Volunteer Management System ? Operational
90 days ago
100.0 % uptime
Today
EMS/CMS ? Operational
90 days ago
99.98 % uptime
Today
Oracle Fusion Operational
90 days ago
100.0 % uptime
Today
Oracle Hyperion Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity (PGAHQ) ? Operational
90 days ago
100.0 % uptime
Today
Ring Central Phones ? Operational
90 days ago
100.0 % uptime
Today
Slack Operational
90 days ago
99.49 % uptime
Today
AT&T Cell Service Operational
90 days ago
97.21 % uptime
Today
Finance systems Operational
90 days ago
100.0 % uptime
Today
Fusion Legacy Servers ? Operational
90 days ago
100.0 % uptime
Today
Finance Portal - Database and Dashboard Operational
90 days ago
100.0 % uptime
Today
Fusion production - Cloud Bank, General Ledger and Invoice/Project interfaces Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Suite Operational
90 days ago
100.0 % uptime
Today
reports.pgahq.com (Looker) ? Operational
90 days ago
99.99 % uptime
Today
BIZ System ? Operational
90 days ago
99.89 % uptime
Today
sbo.pga.org ? Operational
90 days ago
100.0 % uptime
Today
Authentication (SiteMinder, LDAP, OneLogin, etc.) Operational
90 days ago
100.0 % uptime
Today
Asana ? Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
99.95 % uptime
Today
Microsoft PowerBI - Reports & App Areas Operational
90 days ago
99.61 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Safari Solutions will be on site at PGA HQ performing a number of maintenance tasks including:

- Migration of the Headquarters Peak 10 tunnel to the Fortigate HA pair
- Replacement of patch cable between primary LAN interface of the Fortigate and the core switch on site
- Testing and verification of speeds and configuration to ensure we are achieving advertised throughput and all facilities are working as appropriate

This maintenance will cause a brief outage as we replace cabling, along with an outage to resources hosted at the Peak 10 data center in Louisville while we migrate the tunnel. The expected outage window is 1 hour, 9PM-10PM EST
Posted on Jul 17, 10:12 EDT
Past Incidents
Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019
Resolved - This incident has been resolved. All systems are reporting as functional at this time.
Jul 17, 15:01 EDT
Update - Repairs for this issue are ongoing. System connectivity continues to be affected at this time. The next update will be posted by 3:00 PM EST.
Jul 17, 14:00 EDT
Update - We are continuing to work on a fix for this issue. The next update will be posted by 2:00 PM EST.
Jul 17, 13:30 EDT
Identified - A firewall issue has been reported that affects connectivity to several applications including SMS/CCMS and VPN access. The cause has been identified and updates are in progress.
Jul 17, 12:58 EDT
Resolved - There have been no further implications of voice degradation since the resolution. Resolving.
Jul 17, 10:09 EDT
Monitoring - We have found the packet loss to be related to spanning tree reconfigurations on the network. We have implemented a fix and are seeing improved connectivity on Five9s and the general connectivity at the site and are continuing to monitor for further issues.

Please contact the helpdesk if you are seeing any continued internet instabilities.
Jul 2, 09:54 EDT
Update - We are continuing to work this issue. AT&T and Fortinet TAC have absolved responsibility on this incident and we have moved to investigating the interconnectivity of the switching infrastructure at PGA HQ. Thank you for your continued patience. At the implementation of
Jul 1, 08:14 EDT
Update - The At&t hardware issue related to this incident has been corrected without downtime. However, there is still a lingering internal configuration or hardware issue that Safari Solutions is diligently troubleshooting, with At&t and Dedicated It assisting, in order to alleviate all packet loss. We will be continuing to investigate this tonight and update this incident with progress.
Jun 26, 17:40 EDT
Update - We have identified an At&t hardware issue which appears to be the culprit to our Internet latency at HQ. This latency unfortunately is still affecting some Membership calls (Five9) and Google meetings with some loss of voice traffic. At&t should have this device fixed or replaced tomorrow per their service agreement and we will inform staff if any downtime will occur for the short time during the replacement. Thank you for your patience!
Jun 25, 23:16 EDT
Update - Update: At&t has escalated the issue to the highest priority. If the issues are not resolved by 1pm by their remote technicians they will be onsite today for investigation and repair.
Jun 25, 11:43 EDT
Update - We are continuing to work on a fix for this issue.
Jun 24, 17:58 EDT
Identified - We have identified some latency in our connection to Internet to and from HQ. This has been verified as an issue by At&t. This is minor latency but unfortunately is affecting some Membership calls (Five9) and Google meetings with some loss of voice traffic. This has been escalated to Safari whom has relayed the following, most recent update from At&t:
'AT&T HAS UPDATED THE STATUS OF YOUR INCIDENT: INITIAL ISOLATION OF YOUR REPORTED ISSUE IS IN PROGRESS. ONCE A CONCLUSION IS REACHED, WE WILL TAKE THE NEXT APPROPRIATE ACTION TO RESOLVE THIS ISSUE.'
Jun 24, 17:56 EDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Completed - The scheduled maintenance has been completed.
Jul 10, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:00 EDT
Update - We will be making the required Redirect and DNS changes so that beta.pga.org lives permanently at www.pga.org at 12 am ET on 7/10/19.
Jul 9, 09:11 EDT
Update - POSTPONED - we will reschedule this for a day when we can complete the update before business hours.
Jul 9, 07:38 EDT
Scheduled - On Tuesday morning, 7/9/19, we will be updating pga.org so that it permanently resides at www.pga.org instead of beta.pga.org. We do not expect interruption to service, but there is a chance that during this window some redirects will not work as code is deployed / updated.

There is nothing to do on your part. We will update this status when everything is completed.
Jul 8, 13:37 EDT
Jul 9, 2019
Completed - The scheduled maintenance has been completed.
Jul 9, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:00 EDT
Scheduled - We will be performing maintenance on Looker and installing a necessary security update.
Jul 9, 16:01 EDT
Jul 8, 2019

No incidents reported.